Enquiries to CRM
Website and phone enquiries recorded in one place with an owner and a next step.
Systems Integration
Connecting the Systems That Keep Care Running.
As care organisations grow, information ends up spread across email, spreadsheets, forms, CRMs and specialist systems. Staff re-type the same details, and things fall through the gaps.
NestaDev connects applications and digital tools so information flows where it is needed, reducing duplicated work.
Capabilities
- Google Workspace integrations
- Microsoft 365 integrations
- Email and calendar integrations
- API development
- CRM integrations
- Form and document integrations
- Database synchronisation
- Webhooks
- Payment and billing integrations
- Secure application connectivity
Common integration needs
Forms to documents
Information from online forms used to populate documents and records automatically.
Keeping systems in sync
Staff, contact or service information kept consistent across the applications that use it.
Example workflow: a new enquiry
An illustrative example of how connected systems can support a care provider's enquiry process.
Enquiry arrives
A family member submits an enquiry through the care provider's website.
Captured and assigned
The enquiry is recorded and assigned to the appropriate team member.
Follow-up process
It is added to a follow-up process so its progress is visible to the team.
Notifications and reminders
Notifications and reminders support timely, consistent communication.
This is an illustrative workflow. Every integration is designed around your own systems and processes.
Related services
Custom Automation
Automate repetitive administrative processes, connect systems and create intelligent workflows that reduce manual workload.
- Enquiry management automation
- Staff onboarding workflows
- Document and policy workflows
- Email automation
Websites & Applications
Build professional care websites, digital platforms, portals and custom applications that support business growth and better user experiences.
- Domiciliary care websites
- Supported living websites
- Residential and nursing care websites
- Specialist healthcare websites
Cloud Infrastructure
Design and maintain reliable, scalable and secure cloud environments for modern healthcare and care-sector applications.
- Cloud architecture
- Application deployment
- Hosting infrastructure
- Database architecture
Connect Your Systems
Tell us about your organisation and what you'd like to achieve. We'll help you explore the right solution.